Tunga Provider · Kenya

Grow your service business with Tunga Provider

Join Tunga as a service provider to receive local booking requests, chat with customers, and build a verified profile. Joining is free — Tunga charges a platform fee only when you complete a job.

Why providers choose Tunga

Reach nearby customers

Get discovered by customers searching for your service category and location across Kenya.

Set your own price

You agree the job price directly with each customer. Tunga does not set or cap your rates.

Manage bookings in one place

Accept or decline requests, message customers, and track job status from the Tunga Provider app.

Build a trusted profile

Complete identity verification and collect genuine customer ratings and reviews to build your reputation.

Optional credential badges

Upload certificates, licences or trade qualifications for admin review to stand out with a verified badge.

Simple platform fee

Pay Tunga a platform fee only for completed jobs, through Paystack by card or M-Pesa.

How it works

  1. 1

    Download Tunga Provider

    Install the Tunga Provider app from Google Play on your Android phone.

  2. 2

    Create your provider profile

    Add your business name, profession, services, service area and base location.

  3. 3

    Complete identity verification

    Submit your identity details for review. Verification is required before you can go live and receive bookings.

  4. 4

    Go live and receive requests

    Turn on availability to start receiving booking requests from nearby customers.

  5. 5

    Complete jobs and get paid

    Agree the price directly with the customer, complete the job, and pay Tunga's platform fee for each completed booking.

Inside the Tunga Provider app

Tunga Provider booking requests screen Tunga Provider identity verification screen Tunga Provider customer ratings and reviews screen

Before you apply

  • You must be at least 18 years old and able to provide accurate profile information.
  • You are responsible for holding the skills, licences, permits, insurance and tax registration your service category requires under Kenyan law.
  • Service providers are independent users of the Tunga marketplace, not employees or agents of Tunga.
  • Identity verification is required before you can go live and receive bookings.

Provider FAQ

Is it free to join Tunga Provider?

Yes. Creating a provider profile is free. Tunga charges a platform fee only when you complete a job, paid through Paystack by card or M-Pesa.

Do I need to complete verification?

Yes. Tunga requires identity verification before a provider can go live and receive bookings, to help keep the marketplace safe for customers.

Who sets the price for a job?

You agree the price directly with the customer before starting work. Tunga does not set prices and is not a party to that agreement.

Does Tunga process customer payments?

No. Customers and providers settle payment for the service directly with each other, outside the app. Providers pay Tunga a platform fee for each completed job.

What happens if I don't pay the platform fee?

Tunga may restrict your access to new bookings while a platform fee is unpaid or disputed, as described in the Terms and Conditions.

Can I offer more than one service category?

Yes, as long as you have the skills, qualifications, licences and permits required for each service you offer.

Ready to start receiving bookings?

Download Tunga Provider, complete verification, and start growing your business in Kenya today.

Download Tunga Provider on Google Play